FAQ
Our Products
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Do you utilize certified center stones?
A GIA certification for the center stone is provided for all engagement ring purchases. Please visit Our Diamonds page to learn more.
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Where is your jewelry made?
All of our jewelry is made in the U.S.A.
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Can I customize a piece of jewelry?
Yes! Bring us your dream piece of jewelry and we will help you bring it to life.
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Can I get my item repaired?
All repairs are handled on a case by case basis. Please send us an email with your request.
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Can I buy a setting without a diamond?
We do not offer setting-only purchases at this time.
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Do you offer lab grown diamonds?
Yes. Lab grown diamonds are utilized upon request.
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Do you include appraisal with all purchases?
We offer complimentary appraisals on all jewelry priced over $3,500.
Placing An Order
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Can I visit your office to view your jewelry?
Our goal is simple - providing you with the best quality product at the most affordable price. We’re able to do this by minimizing our costs and solely selling online.
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What is your return policy?
We offer a 14 day exchange/store credit policy. Please visit our Return Policy page to view the details.
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How do I figure out my ring size?
We offer complimentary ring sizers to all our customers. Please click here to order yours.
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Can I order by phone?
Please reach out to us via email, and we’d be happy to assist.
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How will my order be shipped?
We provide insured, overnight shipping via UPS, FedEx, and USPS. Your order will be shipped from any of these three major carriers.
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Do you ship worldwide?
We offer complimentary shipping on all orders in the U.S. Worldwide shipping is available upon request.
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Are your prices in US Dollars?
Yes.
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Do you offer financing?
We do not offer financing at this time.
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Will I be charged tax?
Tax will be charged for all California orders.